Saturday, December 13, 2008

Alitalia Is Stepping It Up This Holiday Season.

I just dropped my mother off at the Alitalia gate in Newark, NJ. Usually Newark is an absolute zoo and anyone whose flown out of there or in, knows what I am talking about. This time around instead of flying Continental, my mother was able to get her flight through Alitalia. So, lets just say, from the moment I opened up my car door to get out and get the luggage, the Alitalia staffers were on top of things. I didn't have to wait, my mother was escorted with her luggage very promptly and courteously...I was thinking to this is how things should be handled. I hope my mother has a great flight into Rome and the hospitality continues into the motherland. I'll keep you posted, but just wanted to give a piece of refreshing news..not the usual gloom doom of airport etiquette. Ahhh....

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